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Will a smart CRM help with referral and word-of-mouth business for plumbers and home service pros?
Will a smart CRM help with referral and word-of-mouth business for plumbers and home service pros? Let's talk about something every plumber and home service professional knows: referrals are gold. When someone trusts you enough to recommend you to their neighbor, their family member, or their coworker, that lead is worth ten times more than…
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Should HVAC companies in North Bay use SMS phone or email for lead follow-up and how do you automate that?
Should HVAC companies in North Bay use SMS, phone, or email for lead follow-up, and how do you automate that? If you're running an HVAC company in North Bay, you know that lead follow-up can make or break your business. A homeowner's furnace quits on a freezing January night, or their AC dies during a…
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What are the most useful features of Contractor Marketing Engine for roofers dealing with high call volume?
What are the most useful features of Contractor Marketing Engine for roofers dealing with high call volume? If you're a roofing contractor, you know the chaos that comes with storm season. Your phone rings nonstop. Text messages pile up. Voicemails overflow. Potential customers are panicking about leaks and damage, and they need help NOW. But…
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How can automations help renovation contractors follow up with every lead even outside business hours?
How can automations help renovation contractors follow up with every lead even outside business hours? If you're a renovation contractor, you know the frustration: You're on a job site, covered in drywall dust, when your phone buzzes. A potential client wants a quote for a kitchen remodel. You make a mental note to call them…
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Will instant replies from automation make my contracting business look more professional to customers?
Will instant replies from automation make my contracting business look more professional to customers? You've probably heard it before: "Automation makes your business feel impersonal." Or maybe you're worried that using AI or automated responses will make your company seem like you're trying to cut corners instead of delivering quality service. It's a legitimate concern.…
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What’s the difference between regular webchat and conversational AI on my website for customer service?
What’s the difference between regular webchat and conversational AI on my website for customer service? If you're running a home service business—whether you're in HVAC, plumbing, electrical, roofing, or renovation—you've probably noticed that little chat widget popping up on competitor websites. Maybe you've even considered adding one to your own site. But here's the thing:…
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How does PM Consulting’s CRM automation help build repeat business for home service pros?
How does PM Consulting’s CRM automation help build repeat business for home service pros? PM Consulting's CRM automation helps home service pros build repeat business through several systematic approaches: Automated Follow-Up Sequences The system ensures no customer falls through the cracks by triggering automatic follow-ups after job completion. This keeps your business top-of-mind when they…
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Can voice AI answer my phone if I’m on-site or driving between jobs in North Bay?
Can voice AI answer my phone if I’m on-site or driving between jobs in North Bay? Yes—voice AI can answer your phone if you’re on-site or driving between jobs in North Bay, ensuring you never miss valuable leads or project calls, even when you’re unavailable to pick up. How Voice AI Works for Contractors Instant…
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What are the real advantages of using a CRM for busy contractors who don’t have office staff?
What are the real advantages of using a CRM for busy contractors who don’t have office staff? Using a CRM gives busy contractors—especially those without dedicated office staff—major advantages: it organizes every lead and client, automates reminders, streamlines bookings and invoicing, and keeps projects on track without needing a manager to handle paperwork or chase…
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What’s the best way for landscape contractors to keep their calendar full all season using your system?
What’s the best way for landscape contractors to keep their calendar full all season using your system? The best way for landscape contractors to keep their calendar full all season using PM Consulting’s Contractor Marketing Engine is by combining automated lead capture, fast follow-up, and smart scheduling tools that fill gaps, eliminate missed opportunities, and…
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