Zero Lead Loss Method for 2026

The Contractor Marketing Plan (Zero Lead Loss Method)

The Contractor Marketing Plan is the Zero Lead Loss method captured as a deployable plan across 5 pillars. PM Consulting Inc. builds it in six steps (discovery, audit, gap analysis, a 90-day roadmap, a 12-month roadmap, and measurement) and delivers it as a written audit, two dated roadmaps, a tactic sheet for each pillar, an ROI model, and a monthly reporting call. The plan plugs the leaks first and buys traffic last, because a contractor who is missing calls, ignoring messages, and sitting on a dormant customer list does not have a traffic problem. The plan is included in every published tier, from $2,997 setup plus $497 per month CAD.

Last updated 7 October 2026 by Paul Meyers, PM Consulting Inc., North Bay, Ontario.
Discovery Audit Gap Analysis 90-Day Roadmap 12-Month Roadmap Measurement
47 Verified 5-Star Google Reviews Published CAD Pricing Month-to-Month, 30-Day Exit You Own Every Asset
Plan Structure

What a contractor marketing plan has to contain in 2026

A contractor marketing plan has to answer one question before anything else: where is the money leaking right now? Most plans skip that question and start with a logo, a Facebook calendar, and an ad budget. The Zero Lead Loss plan starts with the five places a home service business loses revenue it already earned, and assigns one pillar to each leak. The five pillars are the chapters of the plan. Every tactic, every roadmap line, and every reported number lives under one of them.

Pillar 1

Your Smart Sales Website

Smart Website
The site looks fine and converts nobody. Visitors leave without calling, and nobody knows how many.
Every visitor has a clear path to a call, a quote, or a text.

In the plan: a page-by-page score against the Local SEO framework, the service and location pages that are missing, and the lead path test that proves a form submission actually lands in the CRM.

Pillar 2

Wake Up Your Old Customers

Database Reactivation
Hundreds of past customers and old quotes sit in a phone, a spreadsheet, or an inbox. Nobody has contacted them in years.
Dormant customers come back and book without a dollar of ad spend.

In the plan: a count of every contact the business already owns, a cleaning and consent pass, and the first reactivation campaign scheduled inside the first 90 days.

Pillar 3

A 5-Star Reputation on Autopilot

Reviews AI
Happy customers never get asked. The one unhappy customer always posts. Competitors with worse work win on stars.
A review request goes out after every job, automatically.

In the plan: the current review count and velocity on Google, the trigger point in the job workflow where the request fires, and the monthly target the Reviews AI pillar reports against.

Pillar 4

Never Miss a Call Again

Voice AI
Calls ring out on a ladder, in a crawlspace, or at 7pm. The caller phones the next name on the list.
Every call gets answered, qualified, and booked, day or night.

In the plan: a seven-day missed-call count from the phone system, the scripts the AI receptionist follows for each service, and the booking calendar it writes into.

Pillar 5

Reply to Everyone, Everywhere

Conversational AI
Web chats, texts, Facebook messages, and Google messages pile up. Replies go out the next morning, or never.
Every message gets a useful reply in under a minute, 24/7.

In the plan: every inbound channel the business is listed on, the questions customers ask most, and the hand-off rule that routes a hot lead to a human. See Conversational AI.

The Order Matters

Leaks first. Traffic last.

Sequencing Rule
Buying Google Ads for a business that misses 40 to 60 percent of its calls is paying to lose leads faster.
Growth spend is authorized only after the five leaks are closed and measured.

In the plan: paid traffic, local SEO expansion, and content sit in months four through twelve. The Zero Lead Loss System page explains why.

How the Plan Gets Built

How PM Consulting builds a contractor marketing plan: six steps

PM Consulting Inc. builds the contractor marketing plan in the first two weeks of every engagement, before any build work starts. Each step produces a written document the contractor keeps. Nothing in the plan is a guess: every line is tied to a number pulled from the business's own phone system, website, review profile, and customer list.

  1. Discovery 90-minute onboarding call

    Discovery maps how the business actually runs today. Paul Meyers walks the owner through every service offered, every town served, the price range of a typical job, who answers the phone, what happens to a lead after 5pm, how quotes are followed up, and how many past customers the business can still reach. The services list gets qualified one at a time: only work the business performs regularly and is insured for goes in the plan. Anything occasional or subcontracted is left out, because a website is also a statement of scope that insurers and licensing bodies read.

  2. Audit the five leaks, measured

    The audit scores the current state of each pillar with real figures. The website is scored page by page against PM Consulting's Local SEO Site Generator framework: 23 factors, 15 automated critical gates, and an 80-point deploy threshold. The phone system gives a missed-call count. The Google Business Profile gives the review count and the date of the last review. The CRM, spreadsheet, or inbox gives the size of the dormant database. Every inbound channel gets a test message with a timer on it. The audit document is the baseline every later report is measured against.

  3. Gap Analysis the cost of each leak, in dollars

    Gap analysis turns each audit figure into a revenue number. Missed calls times close rate times average job value. Dormant contacts times a conservative reactivation response. Review count versus the top three competitors in the service area. The result is a ranked list of leaks, largest first, with the cost of doing nothing attached to each. This is the page that decides the order of the roadmap, and it is the page most owners read twice.

  4. 90-Day Roadmap plug the leaks

    The 90-day roadmap schedules the fixes in order of revenue impact. Week by week, it names the pillar being built, the task, the owner (PM Consulting or the contractor), and the date the result is checked. A typical first 90 days launches the Smart Website, wires the CRM intake, turns on missed-call text-back, sends the first review requests, and runs the first database reactivation campaign. Launch runs 14 to 45 days from kickoff depending on tier, and the remaining weeks are measurement and tuning.

  5. 12-Month Roadmap grow on a sealed bucket

    The 12-month roadmap covers months four through twelve. With the leaks closed, growth work finally earns its budget: service and location pages for every town the business genuinely serves, monthly content, a second and third reactivation wave, and paid traffic where the ROI model supports it. Each quarter has a review date where the roadmap is re-ranked against the numbers. Most contractors start on one or two pillars and add the rest inside twelve months once the first pillar has paid for itself.

  6. Measurement monthly reporting call

    Measurement is a 30-minute call with Paul every month, included in every tier. The call reviews the same figures the audit started with: calls answered, messages replied to, reviews earned, contacts reactivated, forms delivered, and jobs booked from each pillar. Search Console, not a third-party rank tracker, is the source of truth for organic visibility. Every month closes with a written list of what is working, what is leaking, and what gets fixed next, and that list is the live version of the plan.

What You Receive

What the contractor marketing plan delivers

The contractor marketing plan is a set of documents the business owns, not a slide deck that lives on an agency's laptop. Every deliverable is written in plain English for an owner and an office manager, not for a marketing team. Each one is dated, and each one is updated as the numbers change.

Audit document

The baseline. A page-by-page website score, the missed-call count, review count and velocity, dormant database size, and inbound response times for every channel. Numbers, not opinions.

90-day and 12-month roadmap documents

Two dated roadmaps. The first schedules the leak fixes week by week with an owner and a check date on every line. The second schedules growth work by quarter, with review dates where it gets re-ranked.

Pillar tactic sheets

One sheet per pillar. What gets built, the scripts and triggers it runs on, who does what, and the single number it is measured on. Written so the office can run it without Paul in the room.

ROI model

A spreadsheet the owner can change. Average job value, close rate, missed calls, and database size go in; the revenue at stake per pillar and the payback period on each tier come out. Every input is the business's own figure.

Monthly reporting

A 30-minute call with Paul every month, plus a written recap: what worked, what is leaking, what gets fixed next. The recap is the living plan. Included in every tier, including Starter.

Ownership, in writing

The domain in the contractor's name, the website code, the dedicated GoHighLevel sub-account, and every document above. Month-to-month after launch with a 30-day exit. No hostage situations, and the plan says so on page one.

Side by Side

Traditional agency plan vs. Zero Lead Loss plan

The traditional contractor marketing plan is a traffic plan: more visitors, more clicks, more impressions, billed monthly. The Zero Lead Loss plan is a revenue plan: fewer lost leads first, then more leads. The difference shows up in the first line item and in who owns the data at the end.

Plan element (traditional vs. Zero Lead Loss) Traditional Agency Plan Zero Lead Loss Plan (PM Consulting)
First question asked "What is your monthly ad budget?" "How many calls did you miss last week?"
Starting point Brand, logo, social calendar, ad creative. Audit of the five leaks with real figures from the business.
Structure Channels: SEO, PPC, social, email, each a separate retainer. Five pillars, one system, one monthly fee.
First 90 days Campaign launch. Traffic into whatever the business has today. Leaks closed: calls answered, messages replied, reviews requested, database reactivated, forms delivered.
Paid traffic Month one. Often the largest line. Month four at the earliest, and only where the ROI model supports it.
Success metric Impressions, clicks, rankings, followers. Calls answered, jobs booked, revenue recovered, reviews earned.
Pricing Custom quote after a sales call. Published: $2,997 + $497/mo, $4,997 + $997/mo, $9,997 + $1,997/mo CAD.
Contract 6 to 12 months, auto-renew. Month-to-month after launch, 30-day exit.
Who owns the plan and data The agency. Export on exit is partial at best. The contractor: domain, site code, GoHighLevel sub-account, every document.
Reporting A dashboard PDF emailed monthly. 30 minutes with Paul every month, measured against the audit baseline.

Contractors comparing agencies before choosing a plan can run the longer checklist on the how to choose a contractor marketing agency guide: five criteria, ten questions, and seven red flags.

Investment

How much does a contractor marketing plan cost in 2026?

The contractor marketing plan is not sold as a separate document. It is the first deliverable inside each of PM Consulting's three published tiers, priced in CAD and listed in full on the pricing page. Setup fees are split 50% on inception and 50% on delivery. Monthly recurring starts the day the site goes live. HST is added where applicable.

Smart Website Starter
Best fit if you are under $250K and just need to stop losing the leads you already have.
$2,997 CAD one-time setup
+ $497 CAD per month
  • Smart Website built on the Local SEO framework
  • Basic GoHighLevel contact intake so no lead falls through
  • Up to 20 core pages (services, locations, about, contact)
  • Domain, hosting, SSL, monthly check-in
  • 14 to 21 day launch from kickoff
Most Popular
Lead Capture Pro
Best fit if you are doing $250K to $500K and want core systems plugging the biggest leaks.
$4,997 CAD one-time setup
+ $997 CAD per month
  • Everything in Smart Website Starter
  • Reviews AI: automated review requests after every job
  • Conversational AI: 24/7 web and SMS replies
  • Full GHL sub-account build with pipelines and tagging
  • Basic automations (lead routing, missed-call text-back)
  • 21 to 30 day launch from kickoff
Lead Flow Engine
Best fit if you are doing $500K+ and want every leak plugged and every dormant customer woken up.
$9,997 CAD one-time setup
+ $1,997 CAD per month
  • Everything in Lead Capture Pro
  • Voice AI: answers every call, day or night
  • Database Reactivation: wake up dormant customers
  • Full 5-pillar integration, onboarding, training
  • Monthly content output and monthly reporting call
  • 30 to 45 day launch from kickoff

Every tier includes a dedicated GoHighLevel sub-account, a 90-minute onboarding call, a monthly check-in call, plain-English training docs, a 30-day exit with no questions, and ownership of every asset. A contractor who wants the plan before committing to a build can start with the Five Hour Assessment: a $997 CAD working session that delivers the written roadmap, credited in full toward any tier.

Verified Outcomes

Contractor marketing plan results, verified

PM Consulting Inc. publishes only outcomes that a named client stated and that can be checked. No projected figures, no industry averages dressed up as results. Three examples below, each from one pillar of the plan doing the job it was scheduled to do.

$400,000
Pillar 2: Database Reactivation
★★★★★
We sent 2,500 texts to our old database. 12 clients closed. $400,000 in revenue from leads we thought were dead.
Kitchen Renovation Company, Database Reactivation Client
22 deals
Pillars 1 and 5: CRM, nurture, follow-up

Storefront Awning Inc. in Orillia closed 22 deals after PM Consulting installed a CRM, trade show automation, and lead nurture. The full video case study is on the Storefront Awning case study page.

One system
All five pillars, connected
★★★★★
Paul doesn't just build websites. He builds systems. Everything is connected. The site, the CRM, the follow-up, the AI. It just works.
Robitaille Contracting, Full System Client

Independent proof: PM Consulting Inc. carries 47 verified 5-star Google reviews, readable at pmconsultingreviews.ca, 7 years of membership in BNI North Bay Nipissing, and North Bay Chamber of Commerce membership. More client outcomes are listed on the results page.

Contractor marketing plan questions, answered

Every answer fully visible. No accordions, no click-to-expand.

How much does a contractor marketing plan cost in 2026?
A contractor marketing plan from PM Consulting Inc. is included in all three published tiers, priced in CAD: Smart Website Starter at $2,997 one-time setup plus $497 per month, Lead Capture Pro at $4,997 setup plus $997 per month, and Lead Flow Engine at $9,997 setup plus $1,997 per month. Setup fees are split 50% on inception and 50% on delivery. The plan itself is not a separate line item; it is the first deliverable of every engagement. Full detail on the pricing page.
What is a contractor marketing plan?
A contractor marketing plan is a written, dated document that states where a home service business is losing leads today, which fixes close those leaks in which order, what each fix costs, and how results are measured month by month. PM Consulting Inc.'s version is the Zero Lead Loss method captured as a plan across five pillars: Smart Website, Database Reactivation, Reviews AI, Voice AI, and Conversational AI.
How long does it take to build a contractor marketing plan?
PM Consulting Inc. builds the contractor marketing plan during the first two weeks of an engagement. Discovery happens in a 90-minute onboarding call, the audit and gap analysis follow within the same week, and the 90-day and 12-month roadmaps are delivered before the build starts. Launch of the first pillar runs 14 to 45 days from kickoff depending on tier. The how it works page walks through the full timeline.
What is the difference between a contractor marketing plan and a marketing strategy?
A marketing strategy states the goal and the positioning. A contractor marketing plan states the specific work, the order, the owner, the cost, and the measurement for each item. PM Consulting Inc.'s plan is deployable: every line in the 90-day roadmap maps to a pillar, a build task, and a number that gets reported on the monthly call.
Does the contractor marketing plan include Google Ads or social media?
The Zero Lead Loss contractor marketing plan puts paid traffic in the 12-month roadmap, never in the first 90 days. The first 90 days plug the leaks: missed calls, unanswered messages, unreturned quotes, unrequested reviews, and a dormant customer database. PM Consulting Inc. authorizes growth spend only after the plan's measurement step shows the leaks are closed, because new traffic into a leaking system is wasted money.
Can a contractor use the plan without hiring PM Consulting to build it?
Yes. PM Consulting Inc.'s Five Hour Assessment delivers a written roadmap for $997 CAD, credited toward any build, and the contractor keeps the document whether or not PM Consulting does the work. The plan names the automations, the order, and the cost of inaction for each, so a contractor with an in-house team can execute it independently.

Get the first page of your plan on a 15-minute fit call

Bring last week's missed-call count, a rough size for your customer list, and your average job value. Paul will run the gap analysis live on a 15-minute Zoom and tell you which leak is costing the most, which tier fits, and whether the Zero Lead Loss plan is the right plan for your business right now. No pitch deck.

Book Your 15-Minute Fit Call
Prefer to call? (705) 491-2627  |  Prefer email? paul@pmconsulting.ca